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Payment Policy

ACI requires a credit card to be kept on file when scheduling your service. We have multiple security measures in place to ensure your protection, and we only charge your card when the service begins. If you prefer to pay by check, ACH, or cash, we are happy to note that for your technician. Our technicians or office staff can provide you with the ACH form if you choose that option.

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If you have requested that we do not charge your card and that you'd like to pay via a different method, please ensure that form of payment is provided at the start of your service. If payment is not given to the technician, your card on file will be charged once the service is completed. You can pay our technicians using cash, check, credit card, or ACH.  If payment is not secured when the technician arrives, they will inform the office, and your appointment may be rescheduled or canceled. Cancellation fees may apply.

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If you need to cancel or reschedule your service, please refer to our CANCELLATION POLICY beforehand to avoid any potential fees. Thank you for your understanding and for helping us maintain efficient operations and a positive working relationship.

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