At ACI, we are dedicated to providing high-quality pest control services and ensuring your satisfaction. Please keep in mind that our services will take time to become fully effective. Those pesky bugs have to move across the products and either ingest them or absorb them through their exoskeleton.  It will require multiple treatments to achieve optimal results (staying on a program is a must!). For general pest treatments, we recommend allowing a minimum of 14 -21 days for optimal effectiveness. Be prepared, you may even notice an increase in pests immediately after service due to the flushing agents that drive them out of hiding and into the product.​  Our guarantees vary by the different services we offer.

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Pest Control Services: We guarantee our treatments will effectively reduce pest populations. Please keep in mind, if you skip a service, you allow the bugs to work against the program and numbers won't stay properly under control. It takes both customer action and understanding to keep numbers down.  If you encounter pest issues within 30 days of your treatment, simply contact us for a follow-up service at no additional charge.

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Lawn Care Services: We highly recommend getting on the 5x year program that includes pre-emergent to help with seasonal weeds.  If you are on the 5x program, we guarantee visible improvement in the health and appearance of your lawn within 60 days of our initial treatment. If you’re not satisfied, we will provide an additional treatment free of charge to help achieve your desired results.

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Specialty Services (e.g., termite treatments, rodent exclusion): We offer a one-year guarantee on specialty services. If you notice any signs of re-infestation during this period, we will re-treat your property at no extra cost.

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One-Time Services: While we cannot offer a guarantee for most one-time services, we will strive to ensure your satisfaction. If you have any concerns, please contact us, and we will address them promptly.

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Keep in mind that while our techs come equipped with a B&G wand, it's not a magic wand. Dealing with infestations takes time and regular treatments. If you spot three or more live, healthy pests after 14-21 days, just give us a shout. Your satisfaction is our top priority, and we’re here to provide the best service possible. If you have any questions about our guarantees or services, please don’t hesitate to reach out!